Privacy Policy

Effective Date: May 6, 2026

At Francois Bend Senior Living (“Francois Bend,” “we,” “our,” or “us”), we are committed to protecting the privacy and security of visitors to our website, https://www.francoisbend.com, as well as prospective residents, residents, family members, and others who interact with us online.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us electronically.

Information We Collect

We may collect personal information that you voluntarily provide to us, including when you:

  • Fill out a contact or tour request form

  • Submit inquiries through our website

  • Call or email us

  • Subscribe to updates or newsletters

  • Apply for employment opportunities

The information we may collect includes:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Information related to senior living inquiries

  • Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of access

  • Referring website information

  • Website usage analytics

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests

  • Schedule tours or consultations

  • Provide information about our services and community

  • Improve our website and user experience

  • Communicate with prospective residents and families

  • Send updates, newsletters, or marketing communications (you may opt out at any time)

  • Maintain website security and prevent fraud

  • Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve website functionality and analyze website traffic.

Cookies are small files stored on your device that help us understand user behavior and improve your experience. You may adjust your browser settings to refuse cookies; however, some portions of the website may not function properly.

Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us with:

  • Website hosting

  • Analytics

  • Marketing communications

  • Customer relationship management

  • Technical support

These providers are only permitted to use information as necessary to perform services on our behalf.

We may also disclose information if required by law or if necessary to protect our rights, property, residents, staff, or users.

Data Security

We take commercially reasonable administrative, technical, and physical safeguards to help protect your information from unauthorized access, disclosure, misuse, or loss.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

HIPAA and Health Information

While Francois Bend Senior Living may handle protected health information in the course of providing resident care, this website is not intended for transmitting confidential medical information.

Please do not submit sensitive medical or health information through website contact forms or unsecured email.

Any protected health information handled in connection with resident care is managed in accordance with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), where applicable.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Your Choices and Rights

You may:

  • Request access to personal information we maintain about you

  • Request corrections to inaccurate information

  • Opt out of marketing communications

  • Request deletion of your information where applicable by law

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Francois Bend Senior Living326 East Industry StreetGonzales, LA 70737

Phone: (225) 647-2363Email: info@francoisbend.com

Website: https://www.francoisbend.com